BeeClean Cleaning Service Application

Lim, Johnson Wei Jun (2019) BeeClean Cleaning Service Application. Final Year Project (Bachelor), Tunku Abdul Rahman University College.

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Abstract

BeeClean project is the project that manage resources in the efficient manner by fully utilising the resources of cleaners to provide the cleaning service for customer and to ensure the satisfaction and happiness of the customer. This project are design to reduce the problem of customer facing difficulty of looking good cleaning companies which able to provide a good quality of cleaning service by providing a platform to connect customer and cleaners and provide the clear details of the cleaners, cleaning service, and rating function after the completion of the cleaning service. Besides, it also helps to increase the family income of B20 families by working as cleaners in this system and increase the sales of the cleaning service agency by partnering with the system. In this project, individual and cleaning companies are required to register as the partner of this project and update the working schedule before accepting jobs. Besides, the company are required to register the cleaners and their working schedule who provided by them. For the customer, registration through mobile device also required before making any appointment and rating function are provided after every completion of cleaning service. The responsible of the admin of this system are confirmation of the individual and company registration request, generate all kind of reports, and follow up with the exception cases. For the manager, the reports that helps in decision making and understanding of the performance of the company will be show such as the total sales, total service provider, overall rating, and other kind of reports. The agile approach is used as the methodology of this application and questionnaire is the method to gather the facts and information from the market. As the conclusion, this project is providing a platform to connect customer and cleaners with the clear details provided to ensure the customer get the most satisfied service, but it have not implemented into the real world.