A Study on Employee Engagement towards Building Information Modelling (BIM) Adoption in Malaysian Small and Medium-Sized Enterprises (SMEs)

Yew, Yee Fang (2021) A Study on Employee Engagement towards Building Information Modelling (BIM) Adoption in Malaysian Small and Medium-Sized Enterprises (SMEs). Final Year Project (Bachelor), Tunku Abdul Rahman University College.

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Abstract

Building Information Modelling (BIM) has been expanding and revolutionising the global construction industry over the years. Much of the focus on BIM studies surrounding the large firms resulted in the underrepresentation of BIM adoption in the Small and Medium-Sized Enterprises (SMEs). Several top-down approaches by the government and client were introduced to solve the SMEs’ challenges in adopting BIM. Meanwhile, there are fewer considerations of bottom-up efforts to engage employees towards BIM adoption. A proposed Technology Acceptance Model (TAM) framework is developed by incorporating six external variables, which are “people”, “technology”, “organisation”, “process”, “policy” and “employee engagement” in reference to the current BIM practices in SMEs. With the aid of Statistical Package for the Social Sciences (SPSS), 230 responses from SMEs in Klang Valley have been analysed to test the proposed TAM framework. The findings reveal the status quo of BIM adoption is low in Malaysian SMEs. Furthermore, the motivational factors to improve employee engagement are listed in five main aspects: work-life balance, training and career development, reward programme, management, and work environment. Additionally, the motivational factors to improve employee engagement are statistically correlated with BIM adoption behaviour, and thus there are significant relationships between these two variables. This study also attempts to investigate the engagement levels of employee towards BIM adoption. The findings are expected to provide SMEs with an in-depth understanding of their importance towards BIM adoption as the critical success driver to lead the construction industry towards sustainable construction.