Influences of Socio-cultural Experiences on Residents’ Satisfaction in Low-cost Housing in Kuala Lumpur

Tan, Xin Yi (2022) Influences of Socio-cultural Experiences on Residents’ Satisfaction in Low-cost Housing in Kuala Lumpur. Final Year Project (Bachelor), Tunku Abdul Rahman University College.

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Abstract

The development of housing often needed to be considered both economic and socio-cultural elements. Certain variables, such as residents' experience and socio-cultural backgrounds, have influenced how people perceive their living environment. Past researchers highlighted several issues associated with low-cost housing and showed that Malaysia's housing policies still failed to provide a comfortable living area for the low-cost income group. However, studying the Malaysian cultural background in the living environment has still been lacking in the studied study. Previous studies mainly focused on the residents' demographic characteristics as the influence factors. Therefore, this study aims to examine the influences of socio-cultural diversity on residents' housing satisfaction who stay at low-cost housing in Kuala Lumpur. There are two main objectives to achieve the main aim, namely to assess types of low-cost housing and their basic necessity including building design and facilities and to examine different socio-cultural characteristics influencing the level of satisfaction of owners in terms of housing necessity. A questionnaire survey has been conducted on 93 residents of PPR Seri Aman in Kuala Lumpur and the data was analyzed using frequency, descriptive statistics, factor analysis, and Pearson's correlation analysis. Findings from the study revealed that the residents were fairly satisfied with the dwelling unit features and neighborhood facilities. The low level of satisfaction among residents was heavily influenced by the yard, kitchen, dining space, parking available, sidewalks and connectivity of paths, traffic nearby, and the distance to take public transport. Further suggestions or recommendations are proposed to improve these situations or to help for future development planning.