Grocery Retailer Mobile Application

Phun, Huey Zhi (2024) Grocery Retailer Mobile Application. Final Year Project (Bachelor), Tunku Abdul Rahman University of Management and Technology.

Text REI_Phun Huey Zhi_FullText.pdf Restricted to Registered users only Download (9MB)

Abstract

The purpose of carrying this project is to streamline the buying process and reduce the steps of purchasing an item in a grocery retailer shop. We can see that rarely grocery companies are using grocery retailer mobile applications as the shopping method. Some of the problems exist when shopping in grocery stores such as long queues, time consuming which affects the customer’s purchase experience. By developing SkipQ, customers can scan the products and make payment using the mobile application. This means that the customers do not need to wait at the counter if they want to make payment. Therefore, using SkipQ can reduce the customers’ waiting time and make the purchase process more efficient. The scope of this project includes the client side which is for customers by using mobile application and admin side which is for staff by using web application. Client side mainly focus on the purchasing process of the customers, which include the features of point of sale, managing customers information and security. Admin side mainly allow staff to manage various aspects of the grocery retail operation, which includes the features of managing staff, sales, company, inventory information and security. The methodology used in this project is the System Development Life Cycle (SDLC) which starts from requirement gathering, system design, deployment until testing. In conclusion, the grocery retailer mobile application can enhance the customer shopping experience which makes them convenient in purchasing items. However, some issues might occur in the system are technical issues such as unable to support too large numbers of users and slow loading times