The Impacts of Digital Technologies on Emerging Roles of Quantity Surveying Profession in Malaysia

Lim, Jing Ru (2025) The Impacts of Digital Technologies on Emerging Roles of Quantity Surveying Profession in Malaysia. Final Year Project (Bachelor), Tunku Abdul Rahman University of Management and Technology.

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Abstract

Malaysia is progressing steadily toward digitalisation, with the construction sector increasingly adopting digital tools and processes to enhance efficiency, innovation, and competitiveness. However, while digital technologies offer significant opportunities, they also present challenges, particularly for quantity surveyors who exhibit low adoption rates. The gap between industry demands and the digital readiness of professionals underscores the urgent need for quantity surveyors to embrace technological advancements to stay competitive. Therefore, this research aims to determine the emerging digital technologies in the Malaysian quantity surveying industry, their benefits and impacts on the profession, the emerging roles of quantity surveyors, and the challenges faced in adopting these technologies. Based on 74 qualified responses gathered through an online questionnaire, descriptive and inferential analyses were used to assess the data. Overall, the results from the independent T-test showed a strong consensus with no significant differences in their views on digital technologies, their benefits, impacts, emerging roles, and the challenges faced. However, the research limitations include the absence of locational factors, the lengthiness of the questionnaire affecting response quality and rate, and the study's potential to become outdated due to the rapid evolution of digital technologies. Future research should address these limitations by incorporating regional factors, streamlining the questionnaire, and conducting periodic studies to track the ongoing influence of emerging technologies on the profession. In summary, this research contributes to ensuring that the quantity surveying profession remains adaptable and resilient in the face of technological advancements, thus securing its relevance in Malaysia's evolving construction industry.