Mobile Delivery Tracking System

Koay, Kheng Loon (2016) Mobile Delivery Tracking System. Final Year Project (Bachelor), Tunku Abdul Rahman University College.

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Abstract

In the past couple of decades, it is difficult to predict the efficiency, security, and reliability of courier services in delivering parcels and packages to recipients. As technology continues to develop exponentially, we have smartphone with sophisticated mobile applications, computers, and tablets. The existing problems faced by low graded courier players are to keep track, manage, and provide live updates to recipients on packages and parcels. The primary reason of developing the Mobile Delivery Tracking System (MDTS) is to bridge gaps between the courier companies and recipients. This system aims to facilitate deliveries of low graded carrier players that may involve if goods purchased are in low to middle range priced. MDTS mobile application is a system to cater the needs of administrator, delivery personnel, and pickup personnel to utilize features such as live tracking, navigation, digital signature, and two factor authentication. Web application allows administrator to add new consignments, assign consignments to personnel and produce decision making report for management to work on improving deliveries. We aim to provide MDTS services to third party logistics (3PL) and low graded courier players in managing delivery processes. The methodology used in developing MDTS is the Software Development Lifecycle which is also known as the waterfall model. In order to assure the quality of our software, we have carried out the testing methods such as unit testing, stub testing, link or integration testing, and system testing. All of the test actions had the expected and actual results based on test cases. The strengths of using MDTS system are it can provide live updates and tracking, it can help personnel navigate to recipient’s location, it can keep track on proof of delivery, it uses One Time Password to identify personnel, and it is able to keep track of the personnel’s current location. The weaknesses of MDTS system are it requires a smartphone with camera, GPS-enabled, and on-going Internet connection to provide live updates