Linking Ambidexterity, Flexibility and Agility with Resilience in Supply Chain of Malaysian Automotive Sector

Lee, Wei Zing (2024) Linking Ambidexterity, Flexibility and Agility with Resilience in Supply Chain of Malaysian Automotive Sector. Masters thesis, Tunku Abdul Rahman University of Management and Technology.

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Abstract

Scholars stress the importance of extending resilience enhancements beyond supply chain management, as highlighted by Chowdhury et al. (2019). This approach enables companies to reconfigure their supply chains for long-term viability without reverting to pre-pandemic practices, thereby adapting to the evolving business landscape. As a vital player in global trade, Malaysia relies on well-integrated supply chains to facilitate the smooth movement of goods and services across borders. Ensuring the resilience of these supply chains is crucial for Malaysia to maintain its prominent position in the global market. In essence, the pursuit of resilient supply chains aligns closely with Malaysia's aspirations to sustain its status as a key player in the international trade arena. The concept of resilience in the supply chain remains underdeveloped. This study primarily focuses on identifying the factors that influence supply chain resilience within the industry. While prior research commonly evaluates resilience from the perspective of individual firms, this study diverges by examining resilience in the context of impacts and cascading effects across the supply chain within the Malaysian automotive industry. The primary objective of this research is to investigate the relationship between ambidexterity, flexibility and agility of the supply chain that could impact supply chain resilience. The study also focuses on the mediation effect of supply chain agility to ambidexterity & flexibility to its resilience. The key finding underscores the confirmed significant positive relationship between supply chain ambidexterity (SCA) and supply chain agility (SCAG), as well as between supply chain flexibility (SCF) and SCAG. Moreover, it is observed that SCF and SCAG demonstrate a notable positive relationship with supply chain resilience (SCR). However, the results from SmartPLS analysis reveal a relatively weak positive relationship between SCA and SCR. Additionally, SCAG significantly mediates the relationship between SCA and SCR, as well as between SCF and SCR.