Food Bank Management System

Yap, Yi Hang (2025) Food Bank Management System. Final Year Project (Bachelor), Tunku Abdul Rahman of Management and Technology.

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Abstract

The Food Bank Management System is developed to address critical challenges in food distribution, including food insecurity, inefficient resource management, and limited donor and user engagement. In the wake of the COVID-19 pandemic, traditional food bank operations in regions like Malaysia have struggled to meet growing demands due to outdated processes and fragmented coordination. This project aims to provide an integrated, user-friendly platform to streamline operations, enhance resource allocation, and foster greater community support for food banks. The system offers a wide range of features, including a comprehensive location directory, real-time inventory tracking, resource matching, and secure online donations. Donees can locate nearby food banks, filter results based on specific needs, manage personal accounts, and provide feedback. Donors benefit from an intuitive donation process with transparent reporting, while administrators are equipped with tools for inventory updates, account validation, and data driven decision making. Management capabilities include adding new food banks, managing administrative accounts, and promoting the platform through outreach. These features ensure the system addresses both immediate operational needs and long-term scalability. The project employs incremental development methodology, enabling the delivery of core functionalities early while allowing for continuous improvements based on stakeholder feedback. Observation was chosen as the primary requirements-gathering technique, ensuring a thorough understanding of real-world processes and challenges. Tools such as activity diagrams, ERD, and UML class diagrams were utilized to maintain a structured development process, while robust security practices, including input validation and access control, ensure data integrity and protection. The completed system demonstrates significant strengths, including enhanced accessibility, improved operational efficiency, and greater community engagement. By addressing existing gaps and offering scalable solutions, the Food Bank Management System is poised to reduce food insecurity, minimize waste, and establish a more effective and adaptable food distribution network for the future.